FAQ’s

Why should I use Jason’s Web Design to create my website?

Maybe you created your website and the design didn’t turn out quite how you anticipated, or you have an outdated website that needs to be updated but you don’t want to spend a lot. For us, quality and good service do not have to be expensive. We believe that delivering top-notch quality and personalized service shouldn’t burden your budget, making your online success both achievable and affordable.

What platform will my new site be built on?

We build our sites on a proprietary website building platform that only digital agencies have access to and is specifically designed for building small business websites. We use Rackspace and AWS to provide reliable, rock-solid hosting and all of our sites include an SSL Certificate and are loaded on a 256-bit encrypted https: connection for added security.

What’s included in the monthly service fee?

The monthly service fee includes hosting, SSL certificate, ongoing maintenance, and support for our clients to ensure that the websites remain up-to-date, functioning properly, and free from hackers.

Will my new website look good on smartphones?

Yes. All of the websites we design are built to be responsive, meaning that they will automatically adjust to fit the screen size of any device. This ensures that your website will look great and be easy to use on desktop computers, laptops, tablets, and smartphones.

Can I use the domain from my current website?

Yes. It is generally possible to use a domain from your previous site for your new website as long as you still own it. Depending on your hosting provider, there may be a process or fee for transferring your domain to a new website. Our team will be happy to assist you.

Do you work with businesses outside of Lexington, KY?

Yes, while our firm is located in Lexington, we happily work with clients all over the country. Any communication can be done via phone, email or even a virtual meeting if necessary.

How do you approach the design process for a new website?

Typically, the design process involves understanding client requirements, creating wireframes, designing mockups, and iterating based on feedback before finalizing the website design.

What is the importance of user testing in web design?

User testing helps identify usability issues and gather feedback from real users. It ensures that the website meets user expectations and provides a positive experience.

How do you handle revisions and changes during the design process?

We welcome client feedback and revisions throughout the design process. We provide a specified number of revision rounds usually 2-3 to ensure the final product meets your expectations. Additional revision(s) can be accommodated as needed prior to the launch of the website.

Can I see examples of websites you’ve designed for similar businesses?

Certainly! We have a portfolio showcasing a diverse range of projects. We’ll be happy to share relevant examples that align with your industry and design preferences.

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